We understand that plans can change, and you might need to cancel your order. You have up to 48 hours from the time of order placement to cancel it. After this period, the order moves into processing, and cancellation may not be possible. We encourage you to act quickly if you need to make any changes to your order.
CANCELLATION PROCESS
Cancelling your order is simple and straightforward. Just follow these steps:
1. Log in to your [Website Name] account.
2. Navigate to your order history.
3. Find the order you wish to cancel.
4. Click the cancel button.
If your request is within the 48-hour cancellation period, your order will be successfully canceled, and you will receive a confirmation email.
REFUNDS FOR CANCELED ORDERS
Once you successfully cancel your order within the allowed time frame, we will process your refund promptly. The time it takes for the refund to reflect in your account may vary based on your payment method. Typically, it can take up to 7-10 business days for the refund to appear in your account. We appreciate your patience during this process.
EXCEPTIONS
Certain items may be non-cancellable or non-refundable due to their nature. These exceptions will be clearly mentioned in the product description. Please review the product details carefully before placing your order to avoid any inconvenience.
CHANGES TO ORDERS
Need to make a tweak to your order? Unfortunately, once an order is placed, we cannot modify it. If you realize that you need to make changes, we recommend canceling the order (within the allowed period) and placing a new one with the correct details. This ensures that you receive exactly what you need without any confusion.
Thank you for shopping with [Website Name]. We strive to provide a seamless and enjoyable shopping experience and are here to assist you with any questions or concerns regarding our cancellation policy.